Welcome to Mr. Phone Repairs. These Terms & Conditions (“Terms”) govern your use of our services and website. By using our site or services, you agree to be bound by these Terms. Please read them carefully.

1. General

  • Mr. Phone Repairs provides mobile device repair services, including but not limited to screen replacement, battery replacement, software troubleshooting, and water damage repair.

  • All services are provided with the utmost care and by experienced technicians, but some repairs may involve risks.

2. Service Warranty

  • We offer a lifetime warranty on screen repairs and a limited warranty on other repairs (unless otherwise stated at the time of service).

  • The warranty covers parts and workmanship, but does not cover:

    • Physical damage

    • Water damage

    • Software issues post-repair

    • Tampering by unauthorized technicians

3. Device Handling

  • Customers are responsible for backing up their data before submitting a device for repair.

  • Mr. Phone Repairs is not liable for any data loss during the repair process.

  • Devices left uncollected for more than 90 days may be considered abandoned and disposed of.

4. Repair Timeframes

  • Most repairs are completed within 30 minutes, depending on part availability and device condition.

  • Some repairs may require longer timeframes; customers will be informed accordingly.

5. Payments & Pricing

  • All prices are quoted in CAD and include applicable taxes unless otherwise stated.

  • Payment is due upon completion of service.

  • We reserve the right to change our pricing at any time without prior notice.

6. Limitations of Liability

  • Mr. Phone Repairs is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services.

  • Our liability for any service is limited to the amount paid for that service.

7. Customer Conduct

  • We reserve the right to refuse service to any individual for inappropriate or abusive behavior.

  • Fraudulent claims will result in denial of warranty and possible legal action.

8. Appointments & Cancellations

  • Walk-ins are welcome, but appointments are recommended.

  • Please notify us at least 2 hours in advance if you need to cancel or reschedule your appointment.

9. Intellectual Property

  • All content on this website (including logos, text, images, and design) is the property of Mr. Phone Repairs and may not be copied or used without permission.

10. Privacy Policy

  • We respect your privacy. Any personal data provided will be handled in accordance with our Privacy Policy.

11. Modifications to Terms

  • Mr. Phone Repairs reserves the right to update these Terms at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the updated terms.

12. Governing Law

  • These Terms are governed by the laws of the Province of [Insert Province], Canada. Any disputes arising from these Terms shall be handled in the courts of New West, Vancouver, and Burnaby.

Contact Us

If you have any questions about these Terms, pleasde contact us at:

📞 +1 (672) 588-2266
📧 [email protected]